Smart Garden Gateway

At Smart Haven we always strive to process and ship your orders as quickly and efficiently as possible. After you place your order, we typically need 1-2 days to carefully prepare your items and prepare them for shipping. This includes picking the goods, quality control and careful packaging of your products. Shipping with DHL: After we have completed processing your order, we will hand over your package to our shipping partner DHL. From this point on, it usually takes another 1-2 days for your package to arrive. DHL is known for its reliable and fast delivery service, so you can be confident that your order will arrive safely and on time. You will receive a tracking link by email or in your customer account. So overall you should expect a total delivery time of 2-4 days from the moment you place your order to the moment you hold your package in your hands. We know how important it is to receive your items on time and we do everything we can to make this process as smooth and transparent as possible for you. If you have any questions about the shipping status of your order or require further information, our customer service team will be happy to help you.